Co-Managing Director for New Campus and Facilities
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Michele Ferrari is responsible for the operational management of the school. He is in charge of managing general services, logistics, services to Faculty members, students, and employees.
Furthermore, he is in charge of the new Campus project, dealing with the assignment of the works, verifying the correct execution, ensuring the administrative process related to the tenders.
Michele has acquired solid experience in the field of personal services with a high experiential value in 20 years in the luxury hotel sector, holding senior management roles in Italy and abroad up to Managing Director of a chain of 21 hotels.
His professional areas of interest are related to the interaction between hardware and software within the Customer experience. Furthermore, he is passionate about the implications of the principles of pro-action in creating the value chain and the consequent central role of the customer in the dual producer-consumer function.
Michele graduated from the Alma Mater Studiorum University of Bologna in Economics and obtained a specialization in Economics of Services for Tourism.
Subsequently, he obtained the Executive Master in Business Administration from the Bologna Business School.
Michele is a Travel enthusiast and cultural discoverer.