Rossella
Sobrero


Rossella  Sobrero
Presidente Koinètica Core Faculty
Rossella Sobrero has been involved in communication for many years, combining consultancy with teaching and essay writing. In 2002, she founded Koinètica, the first organization in Italy dedicated to CSR. Since 2005, she has organized nationally significant events such as Il Salone della CSR e dell’innovazione sociale, the most important event in Italy dedicated to sustainability. In 2014, she launched the blog CSR e Dintorni, where she has published over 1000 articles. In 2015, she created the CSRnatives network, a group of university students and young sustainability enthusiasts that has grown to over 600 members. She teaches Comunicazione Sociale e Istituzionale at the University of Milan and Marketing non convenzionale at the Catholic University of Milan. She is the president of Koinètica and the author of numerous books on sustainability. Among the most recent is “Pericolo socialwashing. Comunicare l’impegno sociale tra opportunità e rischi” (EGEA, Milan 2024).

COURSES

This course illustrates the principles and tools that a contemporary manager must use to demonstrate the economic, social, and environmental sustainability of their organizations. It covers the guiding principles of responsible communication, with an in-depth session on green and social washing to provide tools for protecting against excessive communication. Data related to customer choices are also analyzed, and interpretative models are provided. Students will learn how to identify and choose appropriate communication tools, build and sustain a trusting relationship with stakeholders, and develop an adequate digital communication strategy. Good, comprehensive and credible communication is a fundamental enabler for a solid reputation, which, as various scientific studies have shown, leads to greater employee and customer loyalty, as well as their willingness to recommend the company.

Sustainability and Business Innovation