Managing Operations (production and logistics) is a fundamental competitive factor for our enterprises: balancing efficiency, service and cost efficiency is increasingly harder and it requires continuous adjustments in terms of technologies, management processes and mostly people’s skills.
Efficiency, speed and reliability of the operations processes are the performance areas in which we have to act daily, and this applies to industrial businesses as well as to services. In order to achieve the operations excellence goals that competitors and customers force us into, we need an in-depth knowledge of the fundamental principles of production management and logistics, a sound mastery of the technical and organizational best practices, on top of being constantly updated on the most advanced application experiences.